Order Processing & Delivery Timeline

Orders placed on artdecoeur.com take approximately 3-4 weeks to be processed and delivered. This timeline includes order preparation, printing, framing by hand, packaging, and shipping.

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Shipping Carrier

We use UPS for the majority of our shipments to ensure reliable and timely delivery.

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Shipping Costs

Shipping costs are calculated based on the size and weight of the items being shipped. Final shipping charges will be displayed at checkout.

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Shipping Destinations

Currently, we only ship within the United States. We do not ship to P.O. boxes.

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Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can usethis number to track your package on the FedEx website.

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Delivery Delays

If your package is delayed, please contact us at sales@artdecoeur.com for assistance. We will do our best to resolve any issues promptly.

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Fragile Item Handling

All fragile items are carefully packed and labeled to ensure they arrive safely.

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Damaged or Missing Items

In the rare event that your items arrive damaged or are missing, please contact us immediately at sales@artdecoeur.com. We will ensure appropriate compensation or replacement.

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Reporting Issues

Any shipping issues must be reported within 14 days of delivery. We cannot guarantee resolution for claims made after this timeframe.

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Returns & Exchanges

For information about our return and exchange policies, please visit Art DeCoeur Return Policy. Thank you for your business and trust in Art DeCoeur!